Privacy Policy

1. What Information We Collect

We collect personal information to manage memberships, class participation, communication, and operations. This may include:

a. Personal Details
• Full name
• Date of birth
• Contact information (email, phone number, address)
• Emergency contact details

b. Membership and Attendance
• Membership type and status
• Payment history and billing details
• Class bookings and attendance records
• Training history or performance notes

c. Digital Interaction and Device Information
• Login credentials (encrypted)
• Device type and operating system
• IP address and session activity

We do not collect biometric data or sensitive health information unless voluntarily provided for training or safety purposes (e.g., injury information or fitness notes).

2. How We Use Your Information

We use your personal information to:
• Manage your membership, class participation, and payments
• Communicate important updates, schedule changes, or club news
• Provide support and respond to your inquiries
• Improve our services, both in person and online
• Comply with legal or regulatory obligations

We may use anonymised, aggregated data to analyze trends and improve our programs and operations.

3. Who We Share Your Information With

We do not sell your personal information. We only share it:
• With trusted third-party service providers (e.g., payment processors, booking systems) who help us operate securely and efficiently
• With your consent (e.g., if you join a competition team or feature in a social media post)
• If required by law or to respond to legal requests

All third-party providers are required to comply with applicable privacy and data protection laws.

4. Data Storage and Security

Your personal data is stored securely, whether in physical form at our facility or electronically through trusted, encrypted cloud platforms based in [insert region, e.g., Australia or “a reputable data hosting provider”]. Security measures include:
• SSL encryption for online services
• Secure password and login systems
• Access controls and regular backups

While we follow industry best practices, no system is entirely immune to risk. We encourage you to safeguard your login details and personal devices.

5. Access and Control of Your Data

You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal data (subject to legal or contractual requirements)
• Withdraw consent for non-essential communications

To exercise these rights, contact us at info@iwsbjj.com.au.

6. Data Retention

We keep your personal data only as long as needed to provide our services and meet legal requirements. After your membership ends, we may retain limited data (e.g., payment history) for a defined period unless you request its deletion.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16 without parental or guardian consent. If we become aware that personal data has been collected from a minor without proper consent, we will take steps to delete it.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. When we do, we will notify you through email or posted notices. Continued use of our services after updates indicates your acceptance of the revised policy.

Contact Us
If you have any questions about this policy or how your data is handled, please contact us at info@iwsbjj.com.au; address: 2-4 Minogue Crescent, Glebe, NSW, 2037.